SEA Task force for
Professionalism Competency: Professionalism Behaviors:
CHARACTER & ETHICS
EMPATHY/COMPASSION/ALTRUISM
o Demonstrate appropriate affect to patient & family
o Listen to patient & family and elicit concerns
o Maximize patient comfort through all means not just drugs
o Puts the patient’s safety and interests first
o Explain anesthetic risk at a level appropriate to patient & family
o Subjugates self interest to that of patient and society
o Establishes balance of personal and professional life
HONESTY & INTEGRITY
o Admits mistakes
o Doesn’t withhold, falsify, or omit essential information
o Can say “I don’t know or I am not sure”, doesn’t bluff
o Doesn’t lie, cheat, or plagiarize
o Is ethical in dealing with patients and coworkers
o Comment only on those topics within your area of expertise
o Consults experts on topics beyond area of expertise
o Avoids conflict of interest
RESPECT
o Acquire available patient data before meeting patient
o Introduces self & team members (acknowledging level of training) to patient & family
o Uses appropriate form of patient address
o Recognizes patient autonomy
o Facilitate patient’s informed decision making
o Uses terminology that the patient can understand
o Understands & maintains privacy & confidentiality
o Demonstrates sensitivity to cultural, gender, and religious differences
o Gives constructive feedback
o Is assertive when necessary but doesn’t cross the line to aggression
o Recognizes contributions made by others
o Observes etiquette/ is respectful regardless of perceived hierarchal differences
o Exhibits a clean, neat, appropriate appearance
CITIZENSHIP
DEPARTMENTAL MILIEU
o Cleans up after self
o Seeks conflict resolution
o Follows departmental protocols
o Meets departmental deadlines
o Offers praise & constructive criticism rather than whining or bragging
o Asks questions/challenge ideas without offending
INSTITUTIONAL INTETGRATION
o Participates on committees
o Represents department well within the institution
o Represents institution fairly at conferences or off-site
o Collaborates with other departments
o Promotes colleagues accomplishments in public forums
o Meets institutional deadlines (certification, licensure, immunization etc)
o Maintains security of controlled substances
o Report potentially hazardous or negligent procedures that they observe
COMMUNITY OBLIGATIONS
o Facilitates access to care
o Participates in peer-review
o Avoids exploitive financial relationships
o Advocates for patient’s rights and health care
WORK ETHIC
o Does not disappear when there is work to be done
o Avoid excessively long breaks
o Does not manipulate schedule (daily or call) for own benefit
o Follows protocol for time off requests (doesn't no-show/call-in “sick”)
TEAM PLAYER
o Shares all aspects of work fairly with peers
o Volunteerism when someone else is not able to perform their duties
o Looks for work to do and does it (lends a hand)
o Treats all personnel with respect
o Offers skills as a consultant
o Follows the leadership
o Leads when indicated
SELF-REGULATION
SELF-AWARENESS
o Appreciates own strengths
o Understands own limitations
o Recognizes own weaknesses
o Assess physical & mental health
SELF-IMPROVEMENT
o Actively seeks feedback
o Changes behavior/practice based on feed-back
o Takes responsibility for own education
o Attends lectures and other structured learning opportunities
o Strives for excellence, maturity and independence
o Seeks opportunities to share knowledge/ educate others
o Matures from team member to team leader
ACCOUNTABILITY/DEPENDABILITY
o Takes responsibility for own actions
o Absence of finger-pointing or blame shifting
o Collaborates with faculty supervisor to develop anesthetic plan
o Implements anesthetic plan as discussed
o Consults faculty about changes in plan or patient condition
o Exhibits professional behavior at all times in all environments
o Confronts unethical/unprofessional behavior by others with faculty support
RELIABILITY & RESPONSIBILITY
o Is punctual
o Is prepared: pre-op, OR, homework, didactic
o Completes post-op follow-up
o Completes case logs
o Answers pages
o Establishes continuity of care
o Avoids substance abuse